We are OMP, a game changer that optimizes supply chains of the world's leading companies with our very own smart software and services. We offer much more than just software. We combine cutting-edge technology with expert advice based on in-depth knowledge of your industry.

As a Customer Application Consultant, your mission is to keep our OMP solution up and running for customers and to support all key-users with your knowledge. You improve our customers' experience by providing excellent, professional, and efficient service.

You are responsible for:

Clearly and professionally communicating your implemented solution to customers in fluent English.
Maintaining the Customer Application Knowledge Base with the customized functionality, troubleshooting guide, and practical how-to documents.
Preparing clear and structured input on tickets that need support from the colleague with the most suitable expertise.
Keeping a clear overview at all times, smartly dividing your time, and switching between priorities.

We are looking for someone who meets the following qualifications:

A master’s degree (or similar by experience) with a strong interest in IT.
A passionate problem solver and out-of-the-box-thinker.
Fluent in English.
An analytical mind, and a desire to investigate in detail.
A passion for building and maintaining a good long-term relationship with customers.
A team player who can also work independently.
The ability to work in a structured way and follow procedures, while simultaneously searching for continuous improvement.
Bonus points if you have:

Knowledge of an additional language, such as Dutch, French, or German.
Interest in supply chain planning.

Date limite de candidature: 24/04/2025